Usually the designing, printing and shipping takes 3-6 business days. Before you add your product to the cart, you will see the estimated delivery time below the "Add to Cart" button.
We ship exclusively to the US.
We offer free shipping on ALL orders.
Under the button "Add to cart" you will see your estimated delivery time.
You will be notified by email when your package is shipped. If you can't find the message, please check your spam folder.
After we've handed over your package to the shipping provider, it may take some time for the package to be processed further. Only after processing can you see the exact location of the package.
Approximately 1-2 days after, you will be provided with a delivery date.
Orders
To order a product, follow these steps:
1. go to zimeo.co. 2. choose your desired product. 3. personalize it according to your wishes. 4. check the preview and click "add to cart". 5. click "checkout safely now".
Fill in the required fields and complete the payment process, after that you will receive an order confirmation by email.
You can choose to pay via PayPal, Google Pay, Amazon Pay, VISA, Mastercard, Maestro, American Express, Klarna Invoice and Klarna Sofort Überweisung. In order to process the order securely, all your data is transmitted SSL-encrypted.
If you are unable to complete your order, follow these steps:
1. Reload the page or try to complete your order using another browser. 2. Please check that you have filled in all the required fields correctly.
If it still doesn't work, please contact our support team at support@zimeo.co. We will be happy to help you!
No, we do not put the invoices in the package. So you can send the package directly to the person who should receive it. 🎁
Changes & Returns
In order to guarantee delivery before Christmas, it is currently not possible to change or cancel your order.
The canvases are passed on to production immediately after the order is placed so that they can be printed as quickly as possible.
Personalized products are excluded from return by law.
This should not happen! Please write us an email to support@zimeo.co and send us a picture of your damaged product. We will check your request immediately and get back to you. 😊
Contact
The best way to reach us is by e-mail at support@zimeo.co